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William McKnight

Hello and welcome to my blog!

I will periodically be sharing my thoughts and observations on information management here in the blog. I am passionate about the effective creation, management and distribution of information for the benefit of company goals, and I'm thrilled to be a part of my clients' growth plans and connect what the industry provides to those goals. I have played many roles, but the perspective I come from is benefit to the end client. I hope the entries can be of some modest benefit to that goal. Please share your thoughts and input to the topics.

About the author >

William is the president of McKnight Consulting Group, a firm focused on delivering business value and solving business challenges utilizing proven, streamlined approaches in data warehousing, master data management and business intelligence, all with a focus on data quality and scalable architectures. William functions as strategist, information architect and program manager for complex, high-volume, full life-cycle implementations worldwide. William is a Southwest Entrepreneur of the Year finalist, a frequent best-practices judge, has authored hundreds of articles and white papers, and given hundreds of international keynotes and public seminars. His team's implementations from both IT and consultant positions have won Best Practices awards. He is a former IT Vice President of a Fortune company, a former software engineer, and holds an MBA. William is author of the book 90 Days to Success in Consulting. Contact William at

Editor's Note: More articles and resources are available in William's BeyeNETWORK Expert Channel. Be sure to visit today!

It seems every organization now wants to optimize. Optimize what? Optimize everything, but especially business processes. Global 360 is a business process optimization tool with a serious acknowledgement of the advances that business intelligence has made. It is a workflow tool but, after establishing the links from processes like cycle times, wait times, working times, and resource times to the tool, actually tracks the execution of each process in the visual workflow designer interface. So, you can sit there and watch business processes execute. However, what is really appealing is the "what if" simulation analysis. What if I streamlined a process with more people on it in peak times or upgraded the equipment to improve thoughput? See the results in terms of throughput AND COST with Global 360.

Technorati tags: Global 360, BPM
Business Process Management

Posted December 13, 2006 2:19 PM
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