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Spotlight

Ariel Kelman, salesforce.com


 

Originally published 14 October 2009

Overview

Ariel Kelman discusses how salesforce.com’s Service Cloud allows service representatives to go where their customers are on the social web - there they are able to tap into real-time conversations and respond to customer concerns more efficiently and more quickly.

SOURCE: Ariel Kelman, salesforce.com

 

 


 

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